By Raul Bernardino
Introduction:
The Internet global
communication has brought countries without any boarder. In this case country
law and enforcement has to be overridden with the international law. For
instance, the crimes happened over the internet. “Normally physical
location of the crimes will be determined the jurisdiction and sets of law to
be applied,” Hall, P.
A.V. & Fernandez-Ramil, J. (2007, P. 95). However, a person from Africa,
sites the information on the Asia internet web sites whereas insulting or
offence a person in Europe or USA, which law will be applied. Will it apply USA
Law? Will it apply European Law? Will it apply African Law or Asia Law? In this
complexity case, it will be analysis it sets of the laws and applied the
international law.
The CIO is using
utilitarian approach on the Schrage scenarios. According to the Benthem is that
‘the greatest happiness
to the greatest number’. This means that any decision to be taken it has to base on the
benefits to the majority numbers of the employees and for the sake of the
business operations. The CIO sees that outsourcing is the best practice to help
company operation and minimized the operation cost than using internal IT then
it has to be outsource. The internal IT team has to learn from the outsourcing
team in order to perform next term. According to Dewey “doing
in a right thing is good for the business”. Further Dewey explains that to disclose the
information to the boss has to be done in the right moment or in the right time
and in the right place. However, the CIOs have to think ahead and look the for
the long-term business operation before it comes to the conclusion or decision.
With the normative
approach, the CIOs have to use the internal policies, procedures, agreements, code
of conducts, and organization culture or behaviors and values as a base for
judging the employees, given the rewords and recognitions to the best performing
of the employees. Therefore, in the Schrage scenarios, the CIO will be taking
decisions base on the normative that has been taken place in the organization. This
will be very clear for the CIOs to make a decision on the outsourcing in case
the internal IT team cannot perform the task in timely manner. It can be
outsourced the activities such as the CRM system development. The internal IT
team can be learned from outsourcing best practices for the future
implementation. In term of disclosing the information to the boss, in my case,
as an employee had a confidential agreement with the organization whereas I
can’t disclose any institutional memories to the public. It has to be approved
by organization before it goes to public. In other end as employee that embedded
in to the organization has a responsibility to make right thing in the
organization. Also inform unethical issues to the management to solve in the
proper manner.
In the short term run, the organization or company may loss the employees because not well rewarded to
their efforts. In the Schrage scenario for the CRM system development, it can
be forced to lose staff because the company willing to have outsource to meet
the dead-line. In the long run it can be benefit to the organization or company
because the CRM system in place and each to track customers information for the
future businesses. The CRM system will make organization or company business
more effective. According to Gupta and other stated that “the
CIO has to consider the long term runs of the company rather than just current
needs.” New ideas and
constructive critics coming from employees in which that are for the
improvement of the organizations and companies, they have to be considered by
CIO.
In my own opinion, the businesses have
to be run in the good ethics rather than the businesses are focusing on the
financial benefit. My argument is that with the good ethics the business can be
survived and it is can be running for the long term of the period. While
business that is focusing on the financial benefit may gain lot of benefit in
the short term of period however it may not be in the long term. The simple
reason is that because it is focusing on financial benefit and it might use
unethical manner to reach their objectives. For instance: new product
innovation. The company may reproduce coca cola to the market and have not paid
the royalty to the originator coca cola company. At the end coco cola company
may bring this company to the court and this company has to pay millions of
dollar because use of coca cola brand name. Normally, this company has to get a
license from the coca cola company before it reproduces. In the software
application, we can’t just bought one application reproduce or copy them into thousand
CDs and sell them in the market in order to gain financial benefit. It is unethical
and it will cost for the long term running. It has to be started with the
reseller license and doing the business.
In conclusion:
“Systematic
innovation consists in the purposeful and organized search for changes and in
the systematic analysis of the opportunities such changes might offer for
economic and social innovation,” Drucker (2002). The normative approach is better
base for CIOs to make a decision because it is cover almost all aspects or
ruling the organization or company. In any ethical analysis situation the moral
philosophy will be taken in first place.
References:
Hall, P. A.V. & Fernandez-Ramil, J. (2007) Managing the Software
Enterprise:
Software Engineering and
Information Systems in Context. London: Thomson Learning.
Armstrong, G. and Kotler, P. (2010) Principles of marketing,13th edition, Global
edition: Prentice Hall
