Precise Solution LDA Code of Conduct

By Raul Bernardino

General Background:

Timor-Leste is a new country that had got an independent on May 20^th, 2002. Currently, Timor-Leste has more than 1.2 million habitants; in other hand, Timor-Leste do need lot of human resource skills that are international compliance in order to support and to develop the country as soon as possible. 

The proportional of the Timor-Leste's habitant, which is according to the recent statistic shows that more than 50% of the population are young generation whereas from the age of 0 to 30. They are youth and as future leaders of the country, we do need to optimizing and effectively using current resources in order to develop and produce human capacity,skill, and expertise which is competitive internationally and recognize, One of the ways is by establishing libraries and laboratories in every school and university with high qualify books, computers, internet connection, and other research tools. The government of Timor-Leste may prioritize fields to be developed and support high talent Timorese to get higher education which is focusing on selective fields. Once we had sufficient human resources that had international competences, we can the settle and develop the country more quickly. Although, we had plenty natural resources but the future of the country depends on the current human resource development.

Nowadays, information and technology (IT) is becoming an integrated part of the human life in any society including industry and business. Therefore, we do think that, with the implementation of IT in the early age in every sector, it will be helping to improve human past education and build more updated human capacity to deliver a robust development in which is also improving a quality of life of the people.

The IBM collaboration and services will contribute to the world society, exclusively Timor-Leste as young country with the majority of the population considers as young people generation and they are becoming a future IBMers in Timor-Leste.

The Precise Solutions LDA is a professional Information and Technology (IT) service provider and authorized Lotus domino software that just had a partnership with ISW and other professional firms  

Vision:

With IBM partnership, Timor-Leste Youth and Professionals are ready to compete in the global market especially in the sector of information and technology collaboration

Mission:

-      To ensure new Information and Technology scientist and developers in the country specially IBMers

-      To develop Information Technology Resource nationally to full fill the requests from corporate business, International agencies, and government of Timor-Leste as well as IBM software vendor

-      To reduce the unemployment nationally and ready to the Market, national and international

-      To develop Information Technology specially IBMers community nationally, professionally and certified internationally

-      To transfer the Information and Technology knowledge via training, seminars, and workshops by certified instructors

A. Introduction of the code

The reason of the having the code of conduct is that all employees are to demonstrate in their work behavior during their employment with Precise Solutions LDA.

This code of conduct is to ensure an organizational culture basing on mutual trust, respect, and responsibility in which is to achieve the organization vision and mission. This code of conduct has to be applicable and implemented in the Precise Solutions work environment.

B. Precise Solutions LDA Values:

• Is committed to work in multicultural environment based on the mutual trust, respect, and responsibility;
•  Is promoting equity and merit based employment;
•  Is valuing the diversity and individual differences;
•  Is providing leadership through motivation, best practices, and ethical behavior;
•  Is fostering an environment of continuation of the improvement based on the objectives and qualities;
•  Is empowering staff through trainings, opportunities to growth, development, leadership, and delegation of the authorities;
•  Is establishing a good work environment relationship that based on the communication, consultation, cooperation, and input or ideas from employees;
• Is focusing the Precise Solutions LDA mission achieved;

C. Precise Solutions LDA Code of Conduct (Apply to all Precise Solutions LDA employees and required to know)

• Understand the mission of the Precise Solutions LDA and how they work contributes to the mission;
•  When acting as Precise Solutions LDA employment, treat everyone with the respect and courtesy without harassment;
• Demonstrate behavior that promote tolerance and harmony;
•  Disclose and take reasonable steps to avoid any conflict of interest in the connection with Precise Solutions LDA employment;
•  Ensure all Precise Solutions LDA resources that allocated to the staff are used and equitably to achieve the mission;
•  Provide constructive feedback to one another in order to improve personal and team performance;
•  Sharing information in timely and directed manner;
• Provide services in timely and accurate manner;
• Behave in good reputation while  representing Precise Solutions LDA;
• Behave all the time to promote the integrity and values of the Precise Solutions LDA;

C.1 Precise Solutions LDA code of conduct In-practice: following the practical application toward to the Precise Solutions LDA values and code of conduct.

C.1.1 Personal conduct

• Handle any conflicts in constructive and supportive manner;
•  Demonstrate positive attitude in the working environment;
• Take an initiative to accomplish work in order to achieve the mission;
•  Demonstrate a commitment to continue learning and willing to try new approaches;
• Demonstrate and promote team working environment;
• Act with self awareness, self motivation, social skill, and empathy;
•  Demonstrate and promote Precise Solutions LDA values;

C.1.2 Communication

• Sharing information in direct and timely manner;
•  Communicate honestly and open mind with others on the issues that they face;
• Provide constructive feedback to the team in order to lift up the performance;
•  Seek and appreciate constructive feedback;
•  Demonstrate careful attention during perform the job;

C.1.3 Integrity and commitment

·        Demonstrate honesty in working environment;

·        Reliable via keeping a commitment and promises to delivery all assignment on time bases;

·        Perform all work with high standard and qualities;

·        Take and accept all responsibilities towards to the actions;

·        Act as good steward of human, financial, and material resource;

C.1.4 Customer service

·        Demonstrate a commitment to provide services in an accurate and timely manner either from internal and external;

·        Seek a creative, innovation, new ideas, and solutions to the needs from internal and external;

C.1.5 Corporate Leadership and Management

·        Demonstrate a commitment for empowering employees through delegation authorities, staff development, trainings, an responsibilities;

·        Demonstrate and promote participative decision making process;

·        Demonstrate commitment to establish a working environment with good communication value, cooperation, and consultation;

·        Continue to give the orientation to the staff to achieve the mission including the new strategies, value, and policies;

·        Anticipate and change management;

·        Promote the innovation and creativities in the work-place;

·        Communicate clear the future vision;

·        Ensure all information are shared and reach all of the staff;

·        Recognize and rewords base on staff performance;

D. Any deliberate breach of this code of conduct will result in disciplinary action being taken against employees  

References:

·        Buchanan, D. & Huczynski, A. (2007), Organizational Behaviour: an introductory text. 6th edition. Upper Saddle River: Prentice Hall

·        McDonald, Chris, Ph.D., (2006) Creating a Code of Ethics for Your Organization, [On-line]. Available from:  http://www.ethicsweb.ca/codes/coe3.htm  (Accessed:  7 April  2011)

·        Lee, J. A. N. (2002): Ethics Code around the World. [On-line] Available from: http://courses.cs.vt.edu/%7Ecs3604/lib/WorldCodes/WorldCodes.html (Accessed: 4 June 2007)

·        Nortel Code of Business conduct On-line] Available from: http://www.nortel.com/corporate/community/ethics/guide.html (accessed: 13 April  2011)